Blog posts April 2016

The future of our public services: from vision to reality

Lou Thomas
Friday, 8 April 2016 - 12:00pm

Away from the resignations and political point-scoring that followed the recent budget, many local authorities are embracing new ways to secure quality outcomes for citizens against a backdrop of continued financial pressures. We have been working with some of them.

These authorities are pioneers in making the transition to different, better, lower cost public services: in making the leap from delivering services to people, to delivering services with people; from working inside service boundaries, to a holistic approach to working with each person; from an individualised approach to...