Lizzie Insall

Programme Lead: Local Public Services
Lizzie leads our team of designers and researchers to deliver high quality and ambitious local government projects in partnership with our clients.

Lizzie brings her experience, energy and empathy to her work with our clients.  Seeking out people and public service organisations with an ambition for radically better services, she works closely with clients to support them through innovation processes and achieve the change they want to see. 

Lizzie has led our work with Bloomberg Philanthropies, supporting the 5 winning European cities in the Mayors Challenge, a programme designed to support cities to implement innovative ideas.  Innovation Unit have facilitated the development of a learning network across these sites.  

Drawing on her expertise in innovation methodology, and understanding of what it really takes to achieve impactful innovation at scale, Lizzie has supported sites through ambitious innovation programmes through projects such as the Department for Education’s programme for innovation in Children’s Social Care and the Department for Work and Pension’s Local Family Offer (focused on recognising the importance of supporting couple relationships in services).  She is currently leading a project with the Department of Health to pilot the development of a Named Social Worker model for people with autism, learning disabilities and mental health issues. 

Lizzie was previously at the Department for Work and Pensions where, she ran the Minister for Employment’s office. During her time at the DWP she also worked on developing the government’s strategy for reducing child poverty and delivering frontline services in a Jobcentre, where she focused on young people and led a team providing employment support to those involved in gangs in Enfield.