What do we mean by innovation?

How do we define innovation? We know that it’s important to be clear about definitions, but equally that it’s important not to spend all day talking about them. In public services, the idea of ‘new solutions to unsolved problems’ is a good, simple working definition. However, remember that some ideas can be ‘new’ simply because they have been ignored for far too long.

We use our notion of innovation across our work in public services. However, we work with many people – from local authority leaders to social entrepreneurs, who don’t wake up thinking about innovation.  They just want a solution to their particular problem.