Bethan Mitchell

Bethan Mitchell

Service Design Consultant

Bethan is a multidisciplinary designer and educator. She is passionate about developing services that enable people to thrive; helping neurodiverse designers to utilise their unique processing styles; and enabling user centred design practices in organisations through embedded mentoring and education.

Bethan has a special interest in the design of services for children and young people and over a decade of experience as a young people’s facilitator. She joins us from Barnardo’s where she split her time between the design of children’s care services and the development of a charity wide user centred design training programme. She also holds a Masters in Service Design from the Royal College of Art, where she focussed on the regionalisation of UK adoption services and on classroom provision for neurodiverse children.

Bethan is currently working to promote Youth Voice with Sport England and to develop models for Trauma Informed practice in Derbyshire.

Bethan is passionate about design education and believes that enabling front line staff to wield the creative and reflective tools found in user centred design is key to creating lasting change. She has led multiple projects aimed at equipping charities and public services to utilise these tools and practices, with clients including The Greater London Authority; The Scouts; Girlguiding UK; and The Wellcome Trust.

In her free time, Bethan also teaches on the benefits of embracing diversity within design, with special focus on Dyslexia. She has delivered training for studios and educational institutions including Snook, DesignIt and Loughborough University.

She is also an accomplished illustrator and graphic designer, she enjoys facilitating collaborative working through dynamic visual working and amplifying the voice of users through warm and vibrant illustrations.